Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Lumora. Throughout the site, the terms “we,” “us,” and “our” refer to Lumora. Lumora provides this website, including all information, tools, products, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By accessing our website or purchasing from Lumora, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please review these Terms carefully before using our website. If you do not agree to all terms and conditions outlined here, you may not access the website or use any services. Continued use of the website following any updates constitutes acceptance of those changes.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction, including intellectual property laws.
You must not transmit any viruses, malware, or harmful code. Any violation of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that content you submit, excluding payment information, may be transferred unencrypted across various networks and adapted to technical requirements. Credit card information is always encrypted during transfer.
You may not reproduce, duplicate, sell, resell, or exploit any portion of the Service without express written permission from Lumora.
Headings used in this agreement are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – INFORMATION ACCURACY AND SITE CONTENT
We strive to ensure all information on this site is accurate and current, but we do not guarantee that product descriptions, pricing, or other content will always be error-free or up to date.
Any reliance on information provided on this site is at your own risk. Historical information may be included for reference only and may not reflect current offerings.
We reserve the right to modify site content at any time without obligation to update previously published information.
SECTION 4 – SERVICE AND PRICE MODIFICATIONS
Product prices are subject to change without notice.
We may modify or discontinue the Service, or any part of it, at any time without notice. Lumora is not liable for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may have limited quantities. These items are subject to return or exchange according to our Return Policy.
We make every effort to display product images and colors accurately, but we cannot guarantee your device’s display will reflect the exact appearance.
We reserve the right to limit sales by person, household, or geographic region and to discontinue any product at any time.
We do not guarantee that products, services, or information obtained through the Service will meet your expectations or that errors will always be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. Restrictions may include orders placed under the same account, billing address, shipping address, or payment method.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your details so transactions can be completed and communications delivered as needed.
For more details, please review our Return Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control or oversight. These tools are provided “as is” and “as available.”
Your use of optional third-party tools is entirely at your own risk, and you should ensure you agree to the terms of the third-party provider.
We may also introduce new services or features in the future, which will be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content, products, or services may include materials from third parties.
We are not responsible for examining or evaluating third-party content and do not warrant its accuracy. Lumora is not liable for any damages related to third-party websites or transactions.
Please review third-party policies carefully before engaging in any transaction.
SECTION 9 – USER FEEDBACK AND SUBMISSIONS
If you submit ideas, feedback, suggestions, or other materials, you agree that Lumora may use, edit, publish, or distribute them without restriction or compensation.
We may remove content that we determine to be unlawful, offensive, defamatory, or in violation of these Terms.
You are responsible for the accuracy of any comments you submit and agree not to violate the rights of any third party.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 – ERRORS AND OMISSIONS
Occasionally, information on our site may contain errors or inaccuracies related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct errors or cancel orders if information is inaccurate, even after an order has been submitted.
SECTION 12 – PROHIBITED USES
You are prohibited from using the site or its content for any unlawful purpose, to violate laws or regulations, to infringe intellectual property rights, to harass or discriminate against others, to submit false information, to upload malicious code, or to interfere with security features.
Violation of prohibited uses may result in termination of access to the Service.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee uninterrupted, secure, or error-free use of the Service.
Lumora is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products, to the fullest extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless Lumora, its affiliates, partners, employees, and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or Lumora. We may terminate your access to the Service at any time if you violate these Terms.
All obligations incurred prior to termination will survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Lumora regarding use of the Service and supersede any prior agreements or communications.
SECTION 18 – GOVERNING LAW
These Terms of Service are governed by and construed in accordance with the laws of the United States.
SECTION 19 – CHANGES TO TERMS
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right to update or replace any part of these Terms by posting changes to our website. Continued use of the Service after changes constitutes acceptance.
Contact Information
Store Name: Lumora
Address: 502 West 7th Street, Suite 100, Erie, Pennsylvania 16502, United States
Email: support@buylumora.com
Phone: +12152527135
Customer Support Hours:
Monday to Friday • 9:00 AM – 5:00 PM (EST)
We aim to respond to all inquiries within 1–2 business days.